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- catalog contributor b12055952.
- catalog contributor b12055953.
- catalog created "c2000.".
- catalog date "2000".
- catalog date "c2000.".
- catalog dateCopyrighted "c2000.".
- catalog description "Includes bibliographical references and index.".
- catalog description "Part I. Change Strategies that Work -- Conducting Business Process Change : Recommendations from Studies of 25 Leading Approaches / William J. Kettinger and James T.C. Teng -- Strategies for Business Process Reengineering : Evidence from the Field / Michael J. Earl, Jeffrey L. Sampler and James E. Short -- Tactics for Managing Radical Change / Donna B. Stoddard, Sirkka L. Jarvenpaa -- Initiating and Implementing Business Process Change : Lessons from Ten Years of Inquiry / James T.C. Teng [and others] -- Business Process Change and Organizational Performance / Subo Guha [and others] -- Part II. Process Management Nuts & Bolts -- Methods for business process reengineering / Richard J. Mayer [and others] -- Closing the business process reengineering gap : using the REAL framework to identify, define, and understand business processes / Jon Jasperson, Eric L. Denna and Lee Tom Perry -- Basing an IS strategy on the organization's process architecture / Martyn Ould -- ".
- catalog description "Part III. The multidimensional evolution of process management -- Managing information about processes / Thomas H. Davenport, Michael C. Beers -- The new waves of business process redesign and IT in demand/supply chain management : hard choices for senior managers / Donald A. Marchand -- Enterprise process innovation : strategies and issues / Arun Rai, Jesus A. Ponce de Leon, Arlyn J. Melcher -- Reengineering effectiveness and the redesign of organizational control : a case study of the Inland Revenue Authority of Singapore / Siew Kien Sia, Boon Siong Neo -- The impact of IOS-enabled business process change on business outcomes : transformation of the value chain of Japan Airlines / Akemi Chatfield, Niels Bjorn-Andersen -- Part IV. A window into the 21st century -- IT : the next 1100102 years / Varun Grover, Albert H. Segars -- Information futures : producer and consumer views / James E. Short -- Service : the future / Richard T. Watson, Leyland F. Pitt, Pierre R. Berthon -- ".
- catalog description "The futures of IT management / M. Lynne Markus.".
- catalog extent "v, 399 p. :".
- catalog hasFormat "Process think.".
- catalog identifier "1878289683 (cloth)".
- catalog isFormatOf "Process think.".
- catalog issued "2000".
- catalog issued "c2000.".
- catalog language "eng".
- catalog publisher "Hershey, Pa. : Idea Group Pub.,".
- catalog relation "Process think.".
- catalog subject "658.4/06 21".
- catalog subject "HD58.8 .P76 2000".
- catalog subject "Information technology Management.".
- catalog subject "Organizational change Management.".
- catalog tableOfContents "Part I. Change Strategies that Work -- Conducting Business Process Change : Recommendations from Studies of 25 Leading Approaches / William J. Kettinger and James T.C. Teng -- Strategies for Business Process Reengineering : Evidence from the Field / Michael J. Earl, Jeffrey L. Sampler and James E. Short -- Tactics for Managing Radical Change / Donna B. Stoddard, Sirkka L. Jarvenpaa -- Initiating and Implementing Business Process Change : Lessons from Ten Years of Inquiry / James T.C. Teng [and others] -- Business Process Change and Organizational Performance / Subo Guha [and others] -- Part II. Process Management Nuts & Bolts -- Methods for business process reengineering / Richard J. Mayer [and others] -- Closing the business process reengineering gap : using the REAL framework to identify, define, and understand business processes / Jon Jasperson, Eric L. Denna and Lee Tom Perry -- Basing an IS strategy on the organization's process architecture / Martyn Ould -- ".
- catalog tableOfContents "Part III. The multidimensional evolution of process management -- Managing information about processes / Thomas H. Davenport, Michael C. Beers -- The new waves of business process redesign and IT in demand/supply chain management : hard choices for senior managers / Donald A. Marchand -- Enterprise process innovation : strategies and issues / Arun Rai, Jesus A. Ponce de Leon, Arlyn J. Melcher -- Reengineering effectiveness and the redesign of organizational control : a case study of the Inland Revenue Authority of Singapore / Siew Kien Sia, Boon Siong Neo -- The impact of IOS-enabled business process change on business outcomes : transformation of the value chain of Japan Airlines / Akemi Chatfield, Niels Bjorn-Andersen -- Part IV. A window into the 21st century -- IT : the next 1100102 years / Varun Grover, Albert H. Segars -- Information futures : producer and consumer views / James E. Short -- Service : the future / Richard T. Watson, Leyland F. Pitt, Pierre R. Berthon -- ".
- catalog tableOfContents "The futures of IT management / M. Lynne Markus.".
- catalog title "Process think : winning perspectives for business change in the information age / [edited by] Varun Grover, William J. Kettinger.".
- catalog type "text".