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- catalog alternative "New ways of keeping the customer satisfied".
- catalog contributor b12346958.
- catalog contributor b12346959.
- catalog created "c2001.".
- catalog date "2001".
- catalog date "c2001.".
- catalog dateCopyrighted "c2001.".
- catalog description "Includes bibliographical references.".
- catalog extent "62 p. :".
- catalog identifier "0823707482".
- catalog isPartOf "Conference Board report ; no. 1299-01-RR.".
- catalog isPartOf "Research report ; R-1299-01-RR".
- catalog issued "2001".
- catalog issued "c2001.".
- catalog language "eng".
- catalog publisher "New York, NY : Conference Board,".
- catalog subject "Consumer satisfaction.".
- catalog subject "Customer relations Management.".
- catalog subject "HF5415.5 .B634 2001".
- catalog subject "Relationship marketing.".
- catalog title "Customer relationship management : new ways of keeping the customer satisfied / [by Thomas M. Bodenberg].".
- catalog title "New ways of keeping the customer satisfied".
- catalog type "text".