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- catalog contributor b12354015.
- catalog created "2000.".
- catalog date "2000".
- catalog date "2000.".
- catalog dateCopyrighted "2000.".
- catalog description "Includes bibliographical references (p. 194-203).".
- catalog extent "iv, 213 p. :".
- catalog identifier "9515556600".
- catalog isPartOf "Forskningsrapporter (Svenska handelshögskolan (Helsinki, Finland)) ; 51.".
- catalog isPartOf "Forskningsrapporter från svenska handelshögskolan, 0357-5764 = Research reports / Swedish School of Economics and Business Administration ; 51".
- catalog issued "2000".
- catalog issued "2000.".
- catalog language "eng".
- catalog publisher "Helsingfors : Swedish School of Economics and Business Administration,".
- catalog spatial "Finland.".
- catalog subject "Customer loyalty programs Finland.".
- catalog subject "Customer services Finland.".
- catalog subject "HF5415.525 .A73 2000".
- catalog subject "Relationship marketing Finland.".
- catalog title "Buying loyalty or building commitment? : an empirical study of customer loyalty programs / Heli Arantola.".
- catalog type "text".