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- catalog contributor b12486022.
- catalog contributor b12486023.
- catalog created "c2002.".
- catalog date "2002".
- catalog date "c2002.".
- catalog dateCopyrighted "c2002.".
- catalog description "Includes bibliographical references and index.".
- catalog description "Overview of knowledge management / Andreea M. Serban, Jing Luan -- Data mining and its applications in higher education / Jing Luan -- Building portals for higher education / Richard A. Pickett, William B. Hamre -- Customer relationship management / Michael Fayerman -- Organizational learning and the case for knowledge-based systems / Lisa A. Petrides -- Technologies, products, and models supporting knowledge management / Jing Luan, Andreea M. Serban -- Knowledge management : the "fifth face" of institutional research / Andreea M. Serban.".
- catalog extent "115 p. :".
- catalog identifier "0787962910".
- catalog isPartOf "New directions for institutional research, 0271-0579 ; no. 113".
- catalog issued "2002".
- catalog issued "c2002.".
- catalog language "eng".
- catalog publisher "San Francisco, Calif. : Jossey-Bass,".
- catalog subject "Education, Higher Research.".
- catalog subject "Education, Higher.".
- catalog subject "Enseignement supérieur Recherche.".
- catalog subject "Enseignement supérieur.".
- catalog subject "Gestion des connaissances.".
- catalog subject "Knowledge management.".
- catalog tableOfContents "Overview of knowledge management / Andreea M. Serban, Jing Luan -- Data mining and its applications in higher education / Jing Luan -- Building portals for higher education / Richard A. Pickett, William B. Hamre -- Customer relationship management / Michael Fayerman -- Organizational learning and the case for knowledge-based systems / Lisa A. Petrides -- Technologies, products, and models supporting knowledge management / Jing Luan, Andreea M. Serban -- Knowledge management : the "fifth face" of institutional research / Andreea M. Serban.".
- catalog title "Knowledge management : building a competitive advantage in higher education / Andreea M. Serban, Jing Luan, editors.".
- catalog type "text".