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- catalog contributor b12492854.
- catalog contributor b12492855.
- catalog created "2002.".
- catalog date "2002".
- catalog date "2002.".
- catalog dateCopyrighted "2002.".
- catalog description "Includes bibliographical references and index.".
- catalog description "When it should not work but does : anomalies of high performance / Rob Austin and Jody Hoffer Gittell -- The future of performance measurement : measuring knowledge work / Rob Austin and Pat Larkey.".
- catalog extent "xiii, 280 p. :".
- catalog identifier "052180342X".
- catalog issued "2002".
- catalog issued "2002.".
- catalog language "eng".
- catalog publisher "Cambridge : Cambridge University Press,".
- catalog subject "658.4013 21".
- catalog subject "Business Evaluation.".
- catalog subject "HD58.9 .B875 2002".
- catalog subject "Organizational effectiveness Measurement.".
- catalog subject "Performance Measurement.".
- catalog subject "Performance.".
- catalog subject "Total quality management.".
- catalog tableOfContents "When it should not work but does : anomalies of high performance / Rob Austin and Jody Hoffer Gittell -- The future of performance measurement : measuring knowledge work / Rob Austin and Pat Larkey.".
- catalog title "Business performance measurement : theory and practice / edited by Andrew Neely.".
- catalog type "text".