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- catalog alternative "New approaches to get clients to hire you again and again".
- catalog contributor b12504761.
- catalog contributor b12504762.
- catalog created "c2002.".
- catalog date "2002".
- catalog date "c2002.".
- catalog dateCopyrighted "c2002.".
- catalog description "1. A wake-up call -- 2. A new vision of law practice -- 3. SOS -- same old "stuff" -- 4. What the client sees -- 5. We're glad you're here! -- 6. Know your client -- 7. Client understanding -- 8. Involving the client in the decision-making process -- 9. Billing : a valuable communications tool -- 10. Uncertainty -- for lawyer and client -- 11. Competency in client relations -- 12. Terminology -- 13. Entrepeneuses and entrepreneurs (newly licensed and "break-off" lawyers) -- 14. Corporate counsel relations -- 15. The advantage of alliances -- 16. Comparing client relations -- 17. Retaining clients and avoiding formal complaints -- 18. "All aboard: -- the service quality train -- 19. Getting your report card -- 20. A summary of valuable experiences in client relations.".
- catalog extent "xv, 275 p. :".
- catalog hasFormat "Through the client's eyes.".
- catalog identifier "1590310586".
- catalog isFormatOf "Through the client's eyes.".
- catalog issued "2002".
- catalog issued "c2002.".
- catalog language "eng".
- catalog publisher "Chicago, Ill. : ABA, Law Practice Management Section,".
- catalog relation "Through the client's eyes.".
- catalog spatial "United States.".
- catalog subject "Attorney and client United States.".
- catalog subject "KF311 .E63 2002x".
- catalog subject "Practice of law United States.".
- catalog tableOfContents "1. A wake-up call -- 2. A new vision of law practice -- 3. SOS -- same old "stuff" -- 4. What the client sees -- 5. We're glad you're here! -- 6. Know your client -- 7. Client understanding -- 8. Involving the client in the decision-making process -- 9. Billing : a valuable communications tool -- 10. Uncertainty -- for lawyer and client -- 11. Competency in client relations -- 12. Terminology -- 13. Entrepeneuses and entrepreneurs (newly licensed and "break-off" lawyers) -- 14. Corporate counsel relations -- 15. The advantage of alliances -- 16. Comparing client relations -- 17. Retaining clients and avoiding formal complaints -- 18. "All aboard: -- the service quality train -- 19. Getting your report card -- 20. A summary of valuable experiences in client relations.".
- catalog title "New approaches to get clients to hire you again and again".
- catalog title "Through the client's eyes : new approaches to get clients to hire you again and again / Henry W. Ewalt.".
- catalog type "text".