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- catalog abstract "Universities are institutions with multiple roles, and must balance the needs and demands of their students with the expectations placed upon them by government, industry and the wider community. Such a balance must be struck in the face of increasing pressure on university budgets. Effective action to meet student expectations therefore poses major management challenges for universities. This volume arises from two seminars, held in Brisbane and Paris respectively, to examine some of the key issues facing universities as they confront these challenges. It offers perspectives and experience drawn from contributors from Australia, Europe and Canada, including the views of student leaders.".
- catalog contributor b12609270.
- catalog contributor b12609271.
- catalog created "c2002.".
- catalog date "2002".
- catalog date "c2002.".
- catalog dateCopyrighted "c2002.".
- catalog description "Foreword -- Introduction: Institutional Responses to Changing Student Expectations: Project Overview by Peter Coaldrake -- Student and University Relationships -- -Higher Education, Studies, Society: Multilateral Relationships by Ruth Dunkin -- Government Policy and Student Expectations: The Canadian Experience by Michael Conlon -- What Should Students be Entitled to Expect from Universities? by John Byron -- Institutional and Government Perspectives -- -A Case Study of the Students' View on the Educational Process and on University Management by Eva Munsterova, Jarmila Bastova and Ales Vlk -- Students' Changing Expectations of Higher Education and the Consequences of Mismatiches with the Reality by Richard James -- Encouraging University Responsiveness: Student-Focused Incentives in Australian Higher Education by Michael Gallagher -- Marketing in Higher Education: Matching Promises and Reality to Expectations by Sarah Davies -- Legal Issues and Public Policy -- -A Survey of Student-Institution Relationships in Europe by Dennis Farrington -- Responding to Legal Liability by Anthony P. Moore -- The Danish Parliamentary Ombudsman's Experience with Regard to the Legal Protection of Students by Jon Anderson -- Handling Student Grievances: What Lessons are There for Institutions in the Cases Brought before the Ombudsman in Australia? by Bruce Barbour -- Notes on Authors".
- catalog description "Includes bibliographical references.".
- catalog description "Universities are institutions with multiple roles, and must balance the needs and demands of their students with the expectations placed upon them by government, industry and the wider community. Such a balance must be struck in the face of increasing pressure on university budgets. Effective action to meet student expectations therefore poses major management challenges for universities. This volume arises from two seminars, held in Brisbane and Paris respectively, to examine some of the key issues facing universities as they confront these challenges. It offers perspectives and experience drawn from contributors from Australia, Europe and Canada, including the views of student leaders.".
- catalog extent "151 p. :".
- catalog hasFormat "Responding to student expectations.".
- catalog identifier "9264198245".
- catalog isFormatOf "Responding to student expectations.".
- catalog issued "2002".
- catalog issued "c2002.".
- catalog language "eng".
- catalog publisher "Paris : OECD,".
- catalog relation "Responding to student expectations.".
- catalog spatial "Australia.".
- catalog spatial "Canada.".
- catalog spatial "Europe.".
- catalog subject "College students Attitudes.".
- catalog subject "Education, Higher.".
- catalog subject "Expectation (Psychology)".
- catalog subject "LB3605 .R39 2002".
- catalog subject "Student aspirations.".
- catalog subject "Universities and colleges Australia.".
- catalog subject "Universities and colleges Canada.".
- catalog subject "Universities and colleges Europe.".
- catalog tableOfContents "Foreword -- Introduction: Institutional Responses to Changing Student Expectations: Project Overview by Peter Coaldrake -- Student and University Relationships -- -Higher Education, Studies, Society: Multilateral Relationships by Ruth Dunkin -- Government Policy and Student Expectations: The Canadian Experience by Michael Conlon -- What Should Students be Entitled to Expect from Universities? by John Byron -- Institutional and Government Perspectives -- -A Case Study of the Students' View on the Educational Process and on University Management by Eva Munsterova, Jarmila Bastova and Ales Vlk -- Students' Changing Expectations of Higher Education and the Consequences of Mismatiches with the Reality by Richard James -- Encouraging University Responsiveness: Student-Focused Incentives in Australian Higher Education by Michael Gallagher -- Marketing in Higher Education: Matching Promises and Reality to Expectations by Sarah Davies -- Legal Issues and Public Policy -- -A Survey of Student-Institution Relationships in Europe by Dennis Farrington -- Responding to Legal Liability by Anthony P. Moore -- The Danish Parliamentary Ombudsman's Experience with Regard to the Legal Protection of Students by Jon Anderson -- Handling Student Grievances: What Lessons are There for Institutions in the Cases Brought before the Ombudsman in Australia? by Bruce Barbour -- Notes on Authors".
- catalog title "Responding to student expectations.".
- catalog type "text".