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- catalog contributor b12621026.
- catalog created "c2002.".
- catalog date "2002".
- catalog date "c2002.".
- catalog dateCopyrighted "c2002.".
- catalog description "Includes bibliographical references and index.".
- catalog description "Why bother? -- Basics -- Digging deeper: patient vs. clinical cultures -- From theory to method -- Reporting and interpreting the data -- Mining the data for insights -- From data to action -- Creating a culture, not just a program -- Emergency department: a special case -- Implementing change.".
- catalog extent "xv, 240 p. :".
- catalog hasFormat "Patient satisfaction.".
- catalog identifier "1567931898 (alk. paper)".
- catalog isFormatOf "Patient satisfaction.".
- catalog isPartOf "ACHE management series".
- catalog isPartOf "Management series (Ann Arbor, Mich.)".
- catalog issued "2002".
- catalog issued "c2002.".
- catalog language "eng".
- catalog publisher "Chicago, Ill. : Health Administration Press,".
- catalog relation "Patient satisfaction.".
- catalog subject "2002 L-710".
- catalog subject "362.1/068 21".
- catalog subject "Medical care Quality control.".
- catalog subject "Patient Satisfaction.".
- catalog subject "Patient satisfaction.".
- catalog subject "Physician and patient.".
- catalog subject "Physician-Patient Relations.".
- catalog subject "R727.3 .P725 2002".
- catalog subject "W 85 P935p 2002".
- catalog tableOfContents "Why bother? -- Basics -- Digging deeper: patient vs. clinical cultures -- From theory to method -- Reporting and interpreting the data -- Mining the data for insights -- From data to action -- Creating a culture, not just a program -- Emergency department: a special case -- Implementing change.".
- catalog title "Patient satisfaction : defining, measuring, and improving the experience of care / Irwin Press.".
- catalog type "text".