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- catalog contributor b12885998.
- catalog created "2003.".
- catalog date "2003".
- catalog date "2003.".
- catalog dateCopyrighted "2003.".
- catalog description "Includes bibliographical references.".
- catalog extent "x, 219 p. :".
- catalog identifier "3540008128 (softcover : alk. paper)".
- catalog isPartOf "Lecture notes in economics and mathematical systems ; 300".
- catalog issued "2003".
- catalog issued "2003.".
- catalog language "eng".
- catalog publisher "Berlin ; New York : Springer,".
- catalog subject "658.8/12 21".
- catalog subject "Call centers Management.".
- catalog subject "Call centers Mathematical models.".
- catalog subject "HE8788 .S76 2003".
- catalog title "Performance analysis and optimization of inbound call centers / Raik Stolletz.".
- catalog type "text".