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- catalog contributor b12939568.
- catalog created "2003.".
- catalog date "2003".
- catalog date "2003.".
- catalog dateCopyrighted "2003.".
- catalog description "Includes bibliographical references (p. 157-176) and index.".
- catalog description "Reference : the first one hundred years -- Getting started : designing virtual reference systems -- Managing virtual reference services -- Marketing virtual reference services -- Where do we go from here?".
- catalog extent "viii, 182 p. :".
- catalog identifier "0838908500 (alk. paper)".
- catalog issued "2003".
- catalog issued "2003.".
- catalog language "eng".
- catalog publisher "Chicago : American Library Association,".
- catalog subject "025.5/24 21".
- catalog subject "Electronic reference services (Libraries)".
- catalog subject "Internet in library reference services.".
- catalog subject "Z711.45 .C64 2003".
- catalog tableOfContents "Reference : the first one hundred years -- Getting started : designing virtual reference systems -- Managing virtual reference services -- Marketing virtual reference services -- Where do we go from here?".
- catalog title "Going live : starting & running a virtual reference service / Steve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan.".
- catalog type "text".