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- catalog contributor b12943790.
- catalog created "c2002.".
- catalog date "2002".
- catalog date "c2002.".
- catalog dateCopyrighted "c2002.".
- catalog description "Includes bibliographical references and index.".
- catalog extent "xvii, 217 p. :".
- catalog identifier "155558263X (pbk. : alk. paper)".
- catalog issued "2002".
- catalog issued "c2002.".
- catalog language "eng".
- catalog publisher "Amsterdam ; Boston : Digital Press,".
- catalog subject "658.8/12 21".
- catalog subject "Customer relations Management.".
- catalog subject "HF5415.5 .P43 2002".
- catalog title "CRM : redefining customer relationship management / Jeffrey Peel.".
- catalog type "text".