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- catalog contributor b12944072.
- catalog created "c2002.".
- catalog date "2002".
- catalog date "c2002.".
- catalog dateCopyrighted "c2002.".
- catalog description "Includes bibliographical references.".
- catalog extent "ii, 40 p. :".
- catalog isPartOf "Detailed findings, 0827-1070".
- catalog issued "2002".
- catalog issued "c2002.".
- catalog language "eng".
- catalog publisher "Ottawa, Ont. : Conference Board of Canada,".
- catalog subject "Customer loyalty.".
- catalog subject "Customer services.".
- catalog subject "Organizational change.".
- catalog title "The evolution of customer loyalty : bringing the customer inside / [by Donald Briscoe].".
- catalog type "text".