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- catalog contributor b12944076.
- catalog created "2002.".
- catalog date "2002".
- catalog date "2002.".
- catalog dateCopyrighted "2002.".
- catalog extent "viii, 81 p. ;".
- catalog identifier "1557532591".
- catalog issued "2002".
- catalog issued "2002.".
- catalog language "eng".
- catalog publisher "West Lafayette, Ind. : Ichor Business Books,".
- catalog subject "658.8/12 21".
- catalog subject "Customer relations Management.".
- catalog subject "HF5549.12 .T76 2002".
- catalog subject "Supervision of employees.".
- catalog title "The customer call center outback : a frontline supervisor's map to success / Michael D. Trotter.".
- catalog type "text".