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- catalog contributor b12944551.
- catalog contributor b12944552.
- catalog contributor b12944553.
- catalog created "c2002.".
- catalog date "2002".
- catalog date "c2002.".
- catalog dateCopyrighted "c2002.".
- catalog description "Includes bibliographical references (p. 295-298) and index.".
- catalog extent "xxvi, 310 p. :".
- catalog identifier "0471232947 (CLOTH : alk. paper)".
- catalog issued "2002".
- catalog issued "c2002.".
- catalog language "eng".
- catalog publisher "Hoboken, N.J. : John Wiley & Sons, Inc.,".
- catalog subject "658.4 21".
- catalog subject "Customer relations.".
- catalog subject "HD58.9 .S64 2002".
- catalog subject "Industrial management.".
- catalog subject "Organizational effectiveness.".
- catalog subject "Quality control.".
- catalog subject "Six sigma (Quality control standard)".
- catalog title "Strategic Six sigma : best practices from the executive suite / Dick Smith and Jerry Blakeslee ; with Richard Koonce.".
- catalog type "text".