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- catalog abstract "Introduces the best practices and strategies for maximizing the value of an organization's "human capital" resources to find new and sustainable ways to maintain growth and profits in an environment of extreme competition.".
- catalog contributor b12962419.
- catalog contributor b12962420.
- catalog created "c2002.".
- catalog date "2002".
- catalog date "c2002.".
- catalog dateCopyrighted "c2002.".
- catalog description "Includes bibliographical references.".
- catalog description "Introduces the best practices and strategies for maximizing the value of an organization's "human capital" resources to find new and sustainable ways to maintain growth and profits in an environment of extreme competition.".
- catalog description "ch. 1. Welcome to the emotional economy -- ch. 2. Discover the talents of each employee -- ch. 3. The route that never goes astray -- ch. 4. Steering toward engagement -- ch. 5. Directions for enhancing and managing employee engagement -- ch. 6. Emotional economics, part 1 -- ch. 7. The open highway -- ch. 8. The four emotional states that drive customer engagement -- ch. 9. Directions for enhancing and managing customer engagement -- ch. 10. Emotional economics, part 2 -- ch. 11. Managing the emotional economy.".
- catalog extent "xiii, 284 p. ;".
- catalog identifier "0446530506".
- catalog issued "2002".
- catalog issued "c2002.".
- catalog language "eng".
- catalog publisher "New York : Warner Books,".
- catalog subject "658.3/14 21".
- catalog subject "Employee motivation.".
- catalog subject "Employees Training of.".
- catalog subject "Executive ability.".
- catalog subject "HF5549.5.M63 C64 2002".
- catalog subject "Human capital.".
- catalog subject "Personnel management.".
- catalog tableOfContents "ch. 1. Welcome to the emotional economy -- ch. 2. Discover the talents of each employee -- ch. 3. The route that never goes astray -- ch. 4. Steering toward engagement -- ch. 5. Directions for enhancing and managing employee engagement -- ch. 6. Emotional economics, part 1 -- ch. 7. The open highway -- ch. 8. The four emotional states that drive customer engagement -- ch. 9. Directions for enhancing and managing customer engagement -- ch. 10. Emotional economics, part 2 -- ch. 11. Managing the emotional economy.".
- catalog title "Follow this path : how the world's greatest organizations drive growth by unleashing human potential / Curt Coffman and Gabriel Gonzalez-Molina.".
- catalog type "text".