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- catalog contributor b12963039.
- catalog created "c2003.".
- catalog date "2003".
- catalog date "c2003.".
- catalog dateCopyrighted "c2003.".
- catalog description "Includes bibliographical references (p. 223-227) and index.".
- catalog extent "xvii, 238 p. :".
- catalog identifier "0471264598 (alk. paper)".
- catalog issued "2003".
- catalog issued "c2003.".
- catalog language "eng".
- catalog publisher "Hoboken, N.J. : Wiley,".
- catalog subject "658.8/12 21".
- catalog subject "Business consultants.".
- catalog subject "Customer loyalty.".
- catalog subject "HF5415.525 .S63 2003".
- catalog title "Making rain : the secrets of building lifelong client loyalty / Andrew Sobel.".
- catalog type "text".