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- catalog contributor b12963180.
- catalog contributor b12963181.
- catalog contributor b12963182.
- catalog created "c2000.".
- catalog date "2000".
- catalog date "c2000.".
- catalog dateCopyrighted "c2000.".
- catalog description "Includes bibliographical references.".
- catalog extent "xiv, 211 p. :".
- catalog identifier "0877572895 (softbound)".
- catalog issued "2000".
- catalog issued "c2000.".
- catalog language "eng".
- catalog publisher "Chicago, Ill. : American Marketing Association,".
- catalog subject "658.8 21".
- catalog subject "HD9980.5 .S42517 2000".
- catalog subject "Service industries Management.".
- catalog subject "Service industries Marketing.".
- catalog title "Services marketing self-portraits : introspections, reflections, and glimpses from the experts / Raymond P. Fisk, Stephen J. Grove, and Joby John, editors.".
- catalog type "text".