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- catalog abstract ""Emerging Systems for Managing Workplace Conflict presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into standard corporate procedures. This vital resource investigates the systems that organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships; race, age, and gender discrimination complaints; sexual harassment; occupational safety and health; reasonable accomodation of the disabled; and wrongful termination, as well as other problems stemming from governmental regulations and court actions."--Jacket.".
- catalog contributor b12963666.
- catalog contributor b12963667.
- catalog contributor b12963668.
- catalog created "c2003.".
- catalog date "2003".
- catalog date "c2003.".
- catalog dateCopyrighted "c2003.".
- catalog description ""Emerging Systems for Managing Workplace Conflict presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into standard corporate procedures. This vital resource investigates the systems that organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships; race, age, and gender discrimination complaints; sexual harassment; occupational safety and health; reasonable accomodation of the disabled; and wrongful termination, as well as other problems stemming from governmental regulations and court actions."--Jacket.".
- catalog description "Includes bibliographical references (p. 371-379) and index.".
- catalog description "Part One: The evolution of conflict management systems. Introduction: The emergence of conflict management -- Forces of change : the transformation of the social contract in the workplace -- The rise of alternative dispute resolution -- New strategies of conflict management : the emergence of a new paradigm -- Part Two: The establishment of conflict management systems. Design of conflict management systems : internal features -- Design of conflict management systems : external features -- Implementation of conflict management systems -- Evaluation of conflict management systems -- Part Three: The future of conflict nanagement systems. Barriers to the growth of conflict management systems -- The future of workplace dispute resolution -- Appendix A: A list of corporations and other organizations studied by the authors and referred to in this book -- Appendix B: Glossary of terms.".
- catalog extent "xxiii, 406 p. :".
- catalog hasFormat "Emerging systems for managing workplace conflict.".
- catalog identifier "0787964344 (alk. paper)".
- catalog isFormatOf "Emerging systems for managing workplace conflict.".
- catalog issued "2003".
- catalog issued "c2003.".
- catalog language "eng".
- catalog publisher "San Francisco : Jossey-Bass,".
- catalog relation "Emerging systems for managing workplace conflict.".
- catalog subject "658.4/053 21".
- catalog subject "Conflict management.".
- catalog subject "Dispute resolution (Law)".
- catalog subject "HD42 .L566 2003".
- catalog tableOfContents "Part One: The evolution of conflict management systems. Introduction: The emergence of conflict management -- Forces of change : the transformation of the social contract in the workplace -- The rise of alternative dispute resolution -- New strategies of conflict management : the emergence of a new paradigm -- Part Two: The establishment of conflict management systems. Design of conflict management systems : internal features -- Design of conflict management systems : external features -- Implementation of conflict management systems -- Evaluation of conflict management systems -- Part Three: The future of conflict nanagement systems. Barriers to the growth of conflict management systems -- The future of workplace dispute resolution -- Appendix A: A list of corporations and other organizations studied by the authors and referred to in this book -- Appendix B: Glossary of terms.".
- catalog title "Emerging systems for managing workplace conflict : lessons from American corporations for managers and dispute resolution professionals / David B. Lipsky, Ronald L. Seeber, Richard D. Fincher.".
- catalog type "text".