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- catalog contributor b12973957.
- catalog contributor b12973958.
- catalog contributor b12973959.
- catalog created "2003.".
- catalog date "2003".
- catalog date "2003.".
- catalog dateCopyrighted "2003.".
- catalog description "Includes bibliographical references (p. 135-137) and index.".
- catalog extent "viii, 142 p. :".
- catalog identifier "0838908608".
- catalog issued "2003".
- catalog issued "2003.".
- catalog language "eng".
- catalog publisher "Chicago : American Library Association,".
- catalog subject "025.5/24 21".
- catalog subject "Customer services Technological innovations.".
- catalog subject "Libraries and the Internet.".
- catalog subject "Library Web sites.".
- catalog subject "Public services (Libraries) Technological innovations.".
- catalog subject "Z674.75.I58 J87 2003".
- catalog title "High tech, high touch : library customer service through technology / Lynn Jurewicz and Todd Cutler.".
- catalog type "text".