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- catalog abstract ""Innovations in continuous quality improvement are moving off the manufacturing line, out of the corporation, and into the library. This guide applies quality management concepts to make library processes more effective with 29 practical and easy-to-use templates. Using these "continuous improvement" tools, mapped to the specific outcomes needed, your library team will consistently add value to its community, make a difference to customers, and improve services."--Jacket.".
- catalog contributor b12975826.
- catalog contributor b12975827.
- catalog contributor b12975828.
- catalog contributor b12975829.
- catalog created "2003.".
- catalog date "2003".
- catalog date "2003.".
- catalog dateCopyrighted "2003.".
- catalog description ""Innovations in continuous quality improvement are moving off the manufacturing line, out of the corporation, and into the library. This guide applies quality management concepts to make library processes more effective with 29 practical and easy-to-use templates. Using these "continuous improvement" tools, mapped to the specific outcomes needed, your library team will consistently add value to its community, make a difference to customers, and improve services."--Jacket.".
- catalog description "Includes bibliographical references (p. 131-132).".
- catalog description "Overview of continuous improvement -- Choosing the right tools for the task -- Tools for continuous improvement -- Affinity diagram-- Agenda -- Brainstorming -- Cause analysis -- Cause-and-effect diagram -- Charter -- Check sheet -- Consensogram -- Criteria rating scale -- Fishbowl -- Flowchart: deployment -- Flowchart: top down -- Force field -- Gantt chart -- Group norms -- Histogram -- Multivoting -- Nominal group technique -- Operational definition -- Pait and share -- Paired comparison -- Pereto chart -- Parking lot -- Plus/delta -- Process behavior chart -- Run chart -- Scatter diagram -- Visual synectics -- Why-why.".
- catalog extent "ix, 133 p. :".
- catalog identifier "0838908594".
- catalog issued "2003".
- catalog issued "2003.".
- catalog language "eng".
- catalog publisher "Chicago : American Library Association,".
- catalog spatial "United States".
- catalog subject "025.1 21".
- catalog subject "Library administration Handbooks, manuals, etc.".
- catalog subject "Library administration United States Case studies.".
- catalog subject "Total quality management Handbooks, manuals, etc.".
- catalog subject "Total quality management United States Case studies.".
- catalog subject "Z678 .L34 2003".
- catalog tableOfContents "Overview of continuous improvement -- Choosing the right tools for the task -- Tools for continuous improvement -- Affinity diagram-- Agenda -- Brainstorming -- Cause analysis -- Cause-and-effect diagram -- Charter -- Check sheet -- Consensogram -- Criteria rating scale -- Fishbowl -- Flowchart: deployment -- Flowchart: top down -- Force field -- Gantt chart -- Group norms -- Histogram -- Multivoting -- Nominal group technique -- Operational definition -- Pait and share -- Paired comparison -- Pereto chart -- Parking lot -- Plus/delta -- Process behavior chart -- Run chart -- Scatter diagram -- Visual synectics -- Why-why.".
- catalog title "The library's continuous improvement fieldbook : 29 ready-to-use tools / Sara Laughlin, Denise Sisco Shockley, Ray Wilson.".
- catalog type "Case studies. fast".
- catalog type "Handbooks, manuals, etc. fast".
- catalog type "text".