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- catalog abstract "In many organizations, when people perceive a difference with another they often do not fully express themselves. Despite creating innumerable problems, silencing conflict is a persistent phenomenon. While the antecedents of acts of silence are well documented, little is known about why norms of silencing conflict evolve. To explore this evolution, we draw on an ethnographic study that spanned the entire like of a dot.com, starting with its founding and ending with its sale to a larger company. Distilling our data using causal loop diagrams, we document the processes through which acts of silence became self-reinforcing. The dynamic model of silencing conflict induced from our data has implications not only for norm development, but for a variety of other domains including network analysis, autonomous actor models, diversity and demography, and change management.".
- catalog contributor b13136827.
- catalog contributor b13136828.
- catalog contributor b13136829.
- catalog created "c2003.".
- catalog date "2003".
- catalog date "c2003.".
- catalog dateCopyrighted "c2003.".
- catalog description "In many organizations, when people perceive a difference with another they often do not fully express themselves. Despite creating innumerable problems, silencing conflict is a persistent phenomenon. While the antecedents of acts of silence are well documented, little is known about why norms of silencing conflict evolve. To explore this evolution, we draw on an ethnographic study that spanned the entire like of a dot.com, starting with its founding and ending with its sale to a larger company. Distilling our data using causal loop diagrams, we document the processes through which acts of silence became self-reinforcing. The dynamic model of silencing conflict induced from our data has implications not only for norm development, but for a variety of other domains including network analysis, autonomous actor models, diversity and demography, and change management.".
- catalog description "Includes bibliographical references.".
- catalog extent "44 p. :".
- catalog isPartOf "Working paper (Harvard Business School. Division of Research) ; 04-014.".
- catalog isPartOf "Working paper / Division of Research, Harvard Business School ; 04-014".
- catalog issued "2003".
- catalog issued "c2003.".
- catalog language "eng".
- catalog publisher "[Boston] : Division of Research, Harvard Business School,".
- catalog title "The dynamics of silencing conflict / Leslie A. Perlow, Nelson P. Repenning.".
- catalog type "text".