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- catalog abstract "Learn why disagreements occur and ways to build conclusions collaboratively. Examines techniques for approaching and handling difficult business conversations, explores how mental models influence our private thinking and behaviour, examines five unproductive thinking habits that many people fall into during difficult conversations and five productive alternative ways of thinking. The interactive program is based on the research and writings of Chris Argyris, Peter Senge, and other experts in the field of business communication.".
- catalog contributor b13193508.
- catalog contributor b13193509.
- catalog contributor b13193510.
- catalog created "c2003.".
- catalog date "2003".
- catalog date "c2003.".
- catalog dateCopyrighted "c2003.".
- catalog description "Content experts: Chris Argyris, Peter Senge, and other experts.".
- catalog description "Learn why disagreements occur and ways to build conclusions collaboratively. Examines techniques for approaching and handling difficult business conversations, explores how mental models influence our private thinking and behaviour, examines five unproductive thinking habits that many people fall into during difficult conversations and five productive alternative ways of thinking. The interactive program is based on the research and writings of Chris Argyris, Peter Senge, and other experts in the field of business communication.".
- catalog description "System requirements for PC: (Windows platform only) : 266MHz Intel Pentium Processor; Microsoft Windows '98, 2000, XP (Windows XP is only supported with IE 6.0 and NN 6.2); 64MB RAM ; 16bit sound card and speakers; 65,000 color video display card; 56k modem or higher (for online use); 800x600 screen resolution. Browsers: Internet Explorer 5.0, 5.5, 6.0, Netscape Navigator, 4.08, Netscape Communicator 4.76, 4.79; Netscape 6.2; Plug-ins: Macromedia Flash 4.0+, Adobe Acrobat Reader 4.05+".
- catalog extent "1 CD-ROM :".
- catalog issued "2003".
- catalog issued "c2003.".
- catalog language "eng".
- catalog publisher "Boston, MA : Harvard Business School Pub.,".
- catalog requires "System requirements for PC: (Windows platform only) : 266MHz Intel Pentium Processor; Microsoft Windows '98, 2000, XP (Windows XP is only supported with IE 6.0 and NN 6.2); 64MB RAM ; 16bit sound card and speakers; 65,000 color video display card; 56k modem or higher (for online use); 800x600 screen resolution. Browsers: Internet Explorer 5.0, 5.5, 6.0, Netscape Navigator, 4.08, Netscape Communicator 4.76, 4.79; Netscape 6.2; Plug-ins: Macromedia Flash 4.0+, Adobe Acrobat Reader 4.05+".
- catalog subject "Business communication.".
- catalog subject "Interpersonal communication.".
- catalog title "Managing difficult conversations [electronic resource] / Harvard Business School Publishing Corporation.".
- catalog type "CD-ROMs. local".