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- catalog abstract ""In recent years, business performance measurement has altered beyond recognition. What used to guarantee success for leading companies now barely ensures average performance. Far too often, business performance measurement is a weakness, lacking focus and coherence. New sources of leverage have emerged and new approaches have been introduced. Only those companies that master the new techniques will reach the top of the league. To achieve a competitive edge, companies must reevaluate business performance, its measurement, and the final result. This book shows you how." "Drawing on the experiences of companies leading the field in performance measurement, Milgate pinpoints the significant developments that will drive performance measurement into the millennium. This book discards passing trends and focuses on providing in-depth, international coverage of the issues that count. It analyzes and evaluates new and emerging trends, approaches, models, and methodologies. Milgate explains how these techniques and processes work in practice and how they can add clear, bottom-line benefits to your organization."--Jacket.".
- catalog contributor b13193573.
- catalog created "2004.".
- catalog date "2004".
- catalog date "2004.".
- catalog dateCopyrighted "2004.".
- catalog description ""In recent years, business performance measurement has altered beyond recognition. What used to guarantee success for leading companies now barely ensures average performance. Far too often, business performance measurement is a weakness, lacking focus and coherence. New sources of leverage have emerged and new approaches have been introduced. Only those companies that master the new techniques will reach the top of the league. To achieve a competitive edge, companies must reevaluate business performance, its measurement, and the final result. This book shows you how." "Drawing on the experiences of companies leading the field in performance measurement, Milgate pinpoints the significant developments that will drive performance measurement into the millennium. This book discards passing trends and focuses on providing in-depth, international coverage of the issues that count. It analyzes and evaluates new and emerging trends, approaches, models, and methodologies. Milgate explains how these techniques and processes work in practice and how they can add clear, bottom-line benefits to your organization."--Jacket.".
- catalog description "Context for strategic performance measurement -- Performance measurement frameworks -- Self-assessment and business excellence -- Benchmarking and strategic performance measurement -- Process measurement -- Customer measurement : strategic issues, best practice, and new dimensions -- Strategic quality measurement frameworks and approaches -- Employee measurement -- Trends and practices in financial measurement -- Knowledge management and measurement -- Strategic performance measurement overview.".
- catalog description "Includes bibliographical references and index.".
- catalog extent "xi, 317 p. :".
- catalog identifier "1567205305 (alk. paper)".
- catalog issued "2004".
- catalog issued "2004.".
- catalog language "eng".
- catalog publisher "Westport, Conn. : Praeger,".
- catalog subject "658.4/01 22".
- catalog subject "HD58.9 .M553 2004".
- catalog subject "Industrial management Evaluation.".
- catalog subject "Industrial productivity Measurement.".
- catalog subject "Organizational effectiveness Measurement.".
- catalog subject "Performance Measurement.".
- catalog subject "Success in business.".
- catalog subject "Total quality management Measurement.".
- catalog tableOfContents "Context for strategic performance measurement -- Performance measurement frameworks -- Self-assessment and business excellence -- Benchmarking and strategic performance measurement -- Process measurement -- Customer measurement : strategic issues, best practice, and new dimensions -- Strategic quality measurement frameworks and approaches -- Employee measurement -- Trends and practices in financial measurement -- Knowledge management and measurement -- Strategic performance measurement overview.".
- catalog title "Transforming corporate performance : measuring and managing the drivers of business success / Michael A. Milgate".
- catalog type "text".