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- catalog contributor b13193719.
- catalog contributor b13193720.
- catalog created "c2004.".
- catalog date "2004".
- catalog date "c2004.".
- catalog dateCopyrighted "c2004.".
- catalog description "Includes bibliographical references (p. 227-229) and index.".
- catalog extent "xvii, 237 p. :".
- catalog identifier "0471477125 (cloth)".
- catalog issued "2004".
- catalog issued "c2004.".
- catalog language "eng".
- catalog publisher "Hoboken, N.J. : J. Wiley,".
- catalog subject "650.1/3 22".
- catalog subject "Customer relations.".
- catalog subject "Customer services.".
- catalog subject "HF5415.5 .A3 2004".
- catalog subject "Success in business.".
- catalog title "The relationship edge in business : connecting with customers and colleagues when it counts / Jerry Acuff, with Wally Wood.".
- catalog type "text".