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- catalog contributor b13250686.
- catalog contributor b13250687.
- catalog created "2004.".
- catalog date "2004".
- catalog date "2004.".
- catalog dateCopyrighted "2004.".
- catalog description "Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.".
- catalog description "Includes bibliographical references and index.".
- catalog extent "v, 160 p. :".
- catalog identifier "0838908764".
- catalog issued "2004".
- catalog issued "2004.".
- catalog language "eng".
- catalog publisher "Chicago : American Library Association,".
- catalog spatial "Washington (State)".
- catalog subject "025.5/24 22".
- catalog subject "Electronic reference services (Libraries) Study and teaching Washington (State) Case studies.".
- catalog subject "Electronic reference services (Libraries) Study and teaching.".
- catalog subject "Reference librarians In-service training.".
- catalog subject "Reference librarians Training of.".
- catalog subject "Z711.45 .H57 2004".
- catalog tableOfContents "Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.".
- catalog title "Virtual reference training : the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross.".
- catalog type "text".