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- catalog contributor b13257746.
- catalog created "2004.".
- catalog date "2004".
- catalog date "2004.".
- catalog dateCopyrighted "2004.".
- catalog description "Includes bibliographical references (p. 174-176) and index.".
- catalog extent "xiii, 178 p. :".
- catalog identifier "1403911266".
- catalog issued "2004".
- catalog issued "2004.".
- catalog language "eng".
- catalog publisher "New York : Palgrave Macmillan,".
- catalog subject "332.1/2/068 22".
- catalog subject "Banks and banking.".
- catalog subject "Customer services Management.".
- catalog subject "Financial services industry.".
- catalog subject "HG1601 .D58 2004".
- catalog subject "Value.".
- catalog title "The future of retail banking : delivering value to global customers / Joseph A. DiVanna.".
- catalog type "text".