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- catalog contributor b13293283.
- catalog created "c2004.".
- catalog date "2004".
- catalog date "c2004.".
- catalog dateCopyrighted "c2004.".
- catalog description "Includes bibliographical references.".
- catalog extent "xii, 273 p. :".
- catalog identifier "3540009302 (hd. bd.)".
- catalog issued "2004".
- catalog issued "c2004.".
- catalog language "ger".
- catalog publisher "Berlin ; New York : Springer,".
- catalog spatial "Germany.".
- catalog subject "Consumer satisfaction Germany.".
- catalog subject "Customer relations Germany.".
- catalog subject "Customer services Germany.".
- catalog subject "Marketing Germany.".
- catalog title "Kundenparadies Deutschland : aktuelle Spitzenleistungen und Konzepte für die Zukunft / Heiner Spalink (Hrsg.).".
- catalog type "text".