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- catalog abstract "An introductory text for individuals interested in the field of conflict resolution in a business context, including case studies for discussion.".
- catalog contributor b13316704.
- catalog contributor b13316705.
- catalog created "2004.".
- catalog date "2004".
- catalog date "2004.".
- catalog dateCopyrighted "2004.".
- catalog description "An introductory text for individuals interested in the field of conflict resolution in a business context, including case studies for discussion.".
- catalog description "Foreword / Lord Slynn of Hadley -- 1. What is conflict? -- 2. Why psychology in mediation? -- 3. Communication skills -- 4. What is mediation? -- 5. Negotiate or mediate? -- 6. What actually happens at a 'legal' mediation? -- 7. Embarking upon mediation -- 8. Case study 1 : the snail in the ginger beer (Donna Hew v Steve & Son).".
- catalog description "Includes bibliographical references (p. 185-188) and index.".
- catalog extent "xviii, 202 p. :".
- catalog identifier "0826475035".
- catalog issued "2004".
- catalog issued "2004.".
- catalog language "eng".
- catalog publisher "London ; New York : Continuum,".
- catalog spatial "Great Britain.".
- catalog subject "Dispute resolution (Law) Great Britain.".
- catalog subject "Mediation Great Britain.".
- catalog subject "Mediation Psychological aspects.".
- catalog subject "Mediation therapy.".
- catalog subject "RC489.M42 S77x 2004".
- catalog tableOfContents "Foreword / Lord Slynn of Hadley -- 1. What is conflict? -- 2. Why psychology in mediation? -- 3. Communication skills -- 4. What is mediation? -- 5. Negotiate or mediate? -- 6. What actually happens at a 'legal' mediation? -- 7. Embarking upon mediation -- 8. Case study 1 : the snail in the ginger beer (Donna Hew v Steve & Son).".
- catalog title "Mediation : a psychological insight into conflict resolution / Freddie Strasser, Paul Randolph ; [foreword by Lord Slynn of Hadley].".
- catalog type "text".