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- 00010287 contributor B4872.
- 00010287 created "c2001.".
- 00010287 date "2001".
- 00010287 date "c2001.".
- 00010287 dateCopyrighted "c2001.".
- 00010287 description "Includes bibliographical references and index.".
- 00010287 extent "xx, 345 p. :".
- 00010287 identifier "0793140331".
- 00010287 issued "2001".
- 00010287 issued "c2001.".
- 00010287 language "eng".
- 00010287 publisher "Chicago, IL : Dearborn Financial Pub.,".
- 00010287 subject "658.8 21".
- 00010287 subject "Customer loyalty.".
- 00010287 subject "Electronic commerce.".
- 00010287 subject "HF5415.525 .S53 2001".
- 00010287 subject "Internet marketing.".
- 00010287 title "Loyalty marketing for the Internet Age : how to identify, attract, serve, and retain customers in an e-commerce environment / Kathleen Sindell.".
- 00010287 type "text".