Matches in Library of Congress for { <http://lccn.loc.gov/00011080> ?p ?o. }
Showing items 1 to 24 of
24
with 100 items per page.
- 00011080 contributor B5794.
- 00011080 contributor B5795.
- 00011080 created "c2001.".
- 00011080 date "2001".
- 00011080 date "c2001.".
- 00011080 dateCopyrighted "c2001.".
- 00011080 description "Includes bibliographical references (p. 291-301) and indexes.".
- 00011080 extent "xxii, 314 p. :".
- 00011080 identifier "0787946672".
- 00011080 identifier 00011080.html.
- 00011080 identifier 00011080.html.
- 00011080 identifier 00011080.html.
- 00011080 isPartOf "The Jossey-Bass business & management series".
- 00011080 issued "2001".
- 00011080 issued "c2001.".
- 00011080 language "eng".
- 00011080 publisher "San Francisco : Jossey-Bass,".
- 00011080 subject "658.8/12 21".
- 00011080 subject "Customer loyalty.".
- 00011080 subject "Customer relations.".
- 00011080 subject "Customer services.".
- 00011080 subject "HF5415.5 .G753 2001".
- 00011080 title "Customer winback : how to recapture lost customers and keep them loyal / Jill Griffin and Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers.".
- 00011080 type "text".