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- 00020622 contributor B9050.
- 00020622 created "2000.".
- 00020622 date "2000".
- 00020622 date "2000.".
- 00020622 dateCopyrighted "2000.".
- 00020622 description "Includes bibliographical references and index.".
- 00020622 extent "xxiii, 510 p. :".
- 00020622 identifier "0834210746".
- 00020622 issued "2000".
- 00020622 issued "2000.".
- 00020622 language "eng".
- 00020622 publisher "Gaithersburg, Md. : Aspen Publishers,".
- 00020622 subject "362.1/068/5 21".
- 00020622 subject "Data Collection methods.".
- 00020622 subject "Organizational Innovation.".
- 00020622 subject "Patient Satisfaction.".
- 00020622 subject "Patient satisfaction.".
- 00020622 subject "Quality Assurance, Health Care organization & administration.".
- 00020622 subject "RA399.A1 S47 2000".
- 00020622 subject "Staff Development.".
- 00020622 subject "W 85 S545m 2000".
- 00020622 title "Measuring and improving patient satisfaction / Patrick J. Shelton.".
- 00020622 type "text".