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- 00022550 contributor B11283.
- 00022550 contributor B11284.
- 00022550 created "c2000.".
- 00022550 date "2000".
- 00022550 date "c2000.".
- 00022550 dateCopyrighted "c2000.".
- 00022550 description "Includes bibliographical references (p. 231-234) and index.".
- 00022550 extent "xvii, 243 p. :".
- 00022550 issued "2000".
- 00022550 issued "c2000.".
- 00022550 language "eng".
- 00022550 publisher "Milwaukee, Wis. : ASQ Quality Press,".
- 00022550 subject "658.8/12 21".
- 00022550 subject "Consumer satisfaction Statistical methods.".
- 00022550 subject "HF5415.335 .A43 2000".
- 00022550 title "Analysis of customer satisfaction data : a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research / Derek R. Allen & T.R. Rao.".
- 00022550 type "text".