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- 00043589 contributor B35863.
- 00043589 created "c2001.".
- 00043589 date "2001".
- 00043589 date "c2001.".
- 00043589 dateCopyrighted "c2001.".
- 00043589 extent "xiii, 226 p. ;".
- 00043589 identifier "0471355941 (cloth : alk. paper)".
- 00043589 identifier 00043589.html.
- 00043589 identifier 00043589.html.
- 00043589 identifier 00043589.html.
- 00043589 issued "2001".
- 00043589 issued "c2001.".
- 00043589 language "eng".
- 00043589 publisher "New York : Wiley,".
- 00043589 spatial "United States.".
- 00043589 subject "Customer services United States.".
- 00043589 subject "HF5415.5 .S6267 2001".
- 00043589 title "Lessons from the Nordstrom way : how companies are emulating the # 1 customer service company / Robert Spector.".
- 00043589 type "text".