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- 00050189 alternative "E-business and CRM applications".
- 00050189 alternative "Guide to knowledge management : e-business and CRM applications".
- 00050189 contributor B43587.
- 00050189 created "c2001.".
- 00050189 date "2001".
- 00050189 date "c2001.".
- 00050189 dateCopyrighted "c2001.".
- 00050189 description "Includes bibliographical references (p. 303-309) and index.".
- 00050189 extent "xxiv, 315 p. :".
- 00050189 identifier "0130320005".
- 00050189 isPartOf "Essential guide series (Prentice-Hall, inc.)".
- 00050189 isPartOf "Essential guide series".
- 00050189 issued "2001".
- 00050189 issued "c2001.".
- 00050189 language "eng".
- 00050189 publisher "Upper Saddle River, NJ : Prentice Hall PTR,".
- 00050189 subject "658.4/038 21".
- 00050189 subject "Customer relations.".
- 00050189 subject "Electronic commerce.".
- 00050189 subject "HD30.2 .T498 2001".
- 00050189 subject "Knowledge management.".
- 00050189 title "E-business and CRM applications".
- 00050189 title "Guide to knowledge management : e-business and CRM applications".
- 00050189 title "The essential guide to knowledge management : e-business and CRM applications / Amrit Tiwana.".
- 00050189 type "text".