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- 00329019 contributor B143696.
- 00329019 contributor B143697.
- 00329019 created "2000.".
- 00329019 date "2000".
- 00329019 date "2000.".
- 00329019 dateCopyrighted "2000.".
- 00329019 extent "39 p. ;".
- 00329019 issued "2000".
- 00329019 issued "2000.".
- 00329019 language "eng".
- 00329019 publisher "Washington, D.C. (P.0. Box 37050 Washington, D.C. 20013) : U.S. General Accounting Office,".
- 00329019 spatial "United States".
- 00329019 subject "Call centers United States Personnel management.".
- 00329019 subject "HE8789.U6 C87 2000".
- 00329019 title "Customer service : human capital management at selected public and private call centers : report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives / United States General Accounting Office.".
- 00329019 type "text".