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- 2001032902 alternative "At your service".
- 2001032902 contributor B8935803.
- 2001032902 created "c2001.".
- 2001032902 date "2001".
- 2001032902 date "c2001.".
- 2001032902 dateCopyrighted "c2001.".
- 2001032902 extent "xxi, 258 p. :".
- 2001032902 identifier "1886939489".
- 2001032902 issued "2001".
- 2001032902 issued "c2001.".
- 2001032902 language "eng".
- 2001032902 publisher "Winchester, VA : Oakhill Press,".
- 2001032902 subject "658.8/12 21".
- 2001032902 subject "Customer relations.".
- 2001032902 subject "Customer services.".
- 2001032902 subject "HF5415.5 .B432 2001".
- 2001032902 title "At your service".
- 2001032902 title "Lip service : 50 humorous stories of the worst customer service in America and interviews with the 10 best companies in the world / Hal Becker with Florence Mustric.".
- 2001032902 type "text".