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- 2001038962 contributor B8942841.
- 2001038962 created "c2002.".
- 2001038962 date "2002".
- 2001038962 date "c2002.".
- 2001038962 dateCopyrighted "c2002.".
- 2001038962 description "Includes bibliographical references and index.".
- 2001038962 extent "xx, 344 p. :".
- 2001038962 identifier "1579741576 (pbk.)".
- 2001038962 issued "2002".
- 2001038962 issued "c2002.".
- 2001038962 language "eng".
- 2001038962 publisher "Atlanta, Ga. : LOMA,".
- 2001038962 subject "658.8/12 21".
- 2001038962 subject "Customer relations Management.".
- 2001038962 subject "HF5415.5 .S76 2002".
- 2001038962 title "Customer relationship management / Gene Stone.".
- 2001038962 type "text".