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- 2001040046 contributor B8944069.
- 2001040046 created "c2002.".
- 2001040046 date "2002".
- 2001040046 date "c2002.".
- 2001040046 dateCopyrighted "c2002.".
- 2001040046 description "Includes bibliographical references (p. 297-300) and index.".
- 2001040046 extent "xx, 307 p. :".
- 2001040046 identifier "0873895002 (alk. paper)".
- 2001040046 issued "2002".
- 2001040046 issued "c2002.".
- 2001040046 language "eng".
- 2001040046 publisher "Milwaukee, Wis. : ASQ Quality Press,".
- 2001040046 subject "658.5/62 21".
- 2001040046 subject "Consumer satisfaction Statistical methods.".
- 2001040046 subject "HF5415.335 .V378 2002".
- 2001040046 subject "ISO 9001 Standard Handbooks, manuals, etc.".
- 2001040046 subject "Questionnaires.".
- 2001040046 title "Customer satisfaction measurement simplified : a step-by-step guide for ISO 9001:2000 certification / by Terry G. Vavra.".
- 2001040046 type "text".