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- 2001054762 contributor B8960765.
- 2001054762 created "c2002.".
- 2001054762 date "2002".
- 2001054762 date "c2002.".
- 2001054762 dateCopyrighted "c2002.".
- 2001054762 description "Includes bibliographical references (p. 205-209) and index.".
- 2001054762 extent "xii, 236 p. ;".
- 2001054762 identifier "0910965560".
- 2001054762 identifier 2001054762-b.html.
- 2001054762 identifier 2001054762-d.html.
- 2001054762 issued "2002".
- 2001054762 issued "c2002.".
- 2001054762 language "eng".
- 2001054762 publisher "Medford, N.J. : Information Today, Inc.,".
- 2001054762 subject "658.4 21".
- 2001054762 subject "Business intelligence.".
- 2001054762 subject "Competition.".
- 2001054762 subject "HD9980.5 .S284 2002".
- 2001054762 subject "Service industries.".
- 2001054762 subject "Strategic planning.".
- 2001054762 title "Smart services : competitive information strategies, solutions, and success stories for service businesses / Deborah C. Sawyer.".
- 2001054762 type "text".