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- 2001058331 contributor B8964318.
- 2001058331 contributor B8964319.
- 2001058331 created "2002.".
- 2001058331 date "2002".
- 2001058331 date "2002.".
- 2001058331 dateCopyrighted "2002.".
- 2001058331 extent "p. cm.".
- 2001058331 identifier "0130620548".
- 2001058331 isPartOf "Financial Times Prentice Hall books".
- 2001058331 issued "2002".
- 2001058331 issued "2002.".
- 2001058331 language "eng".
- 2001058331 publisher "Upper Saddle River, NJ : Prentice Hall PTR,".
- 2001058331 subject "332/.068/8 21".
- 2001058331 subject "Electronic commerce.".
- 2001058331 subject "Financial services industry Computer networks.".
- 2001058331 subject "Financial services industry Customer services.".
- 2001058331 subject "HG151.8 .E45 2002".
- 2001058331 subject "Internet.".
- 2001058331 title "Frontiers of financial services : turning customer interactions into profits / Jaime Ellertson, Charles W. III, Ogilvie, Andrew Ladd.".
- 2001058331 type "text".