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- 2001095523 contributor B8973009.
- 2001095523 created "c2002.".
- 2001095523 date "2002".
- 2001095523 date "c2002.".
- 2001095523 dateCopyrighted "c2002.".
- 2001095523 description "Includes bibliographical references (p. 110).".
- 2001095523 description "Machine generated contents note: Part 1: The Case for Accountability -- Getting Work Done Through Others3 -- G athering Feedback6 -- Part 2: The Manager/Employee Relationship -- Establishing Positive Expectations11 -- C reating R apport15 -- Using the Pacing Technique17 -- Improving Listening Skills18 -- Common Responses and Their Risks21 -- Diffusing Emotion Through Active Listening22 -- Lessening Employee Dependency25 -- Developing Relationship Contracts27 -- Part 3: Leadership & Management Skills -- D efining Leadership33 -- Setting Goals to Communicate Your Vision34 -- Involving Employees to Create Buy-In36 -- Determining the Action Steps37 -- Empowering Employees Through Delegating38 -- Recovering and Learning from Mistakes48 -- Part 4: Communication Tools That Build Accountability -- Matching Personality Type57 -- Communicating Win-Win Messages62 -- Giving Strokes to Get Results68 -- Confronting Unacceptable Behavior72 -- Performing a Relationship Audit83 -- Part 5: Follow-up Ideas for Skill Development -- Maintain Your Momentum93 -- Establish an Action Plan94 -- Reward Yourself95 -- Continue to Work at It97 -- Appendix -- Author's Notes on the Case Studies101 -- Author's Suggested Responses to Exercises107 -- Recommended Reading110.".
- 2001095523 extent "viii, 112 p. :".
- 2001095523 identifier "1560526475 (pbk.)".
- 2001095523 identifier 2001095523.html.
- 2001095523 isPartOf "A fifty-minute series book".
- 2001095523 isPartOf "Fifty-Minute series.".
- 2001095523 issued "2002".
- 2001095523 issued "c2002.".
- 2001095523 language "eng".
- 2001095523 publisher "Menlo Park, Calif. : Crisp Learning,".
- 2001095523 subject "HF5549.12 .L56 2002".
- 2001095523 subject "Personnel management.".
- 2001095523 subject "Responsibility.".
- 2001095523 subject "Supervision of employees.".
- 2001095523 tableOfContents "Machine generated contents note: Part 1: The Case for Accountability -- Getting Work Done Through Others3 -- G athering Feedback6 -- Part 2: The Manager/Employee Relationship -- Establishing Positive Expectations11 -- C reating R apport15 -- Using the Pacing Technique17 -- Improving Listening Skills18 -- Common Responses and Their Risks21 -- Diffusing Emotion Through Active Listening22 -- Lessening Employee Dependency25 -- Developing Relationship Contracts27 -- Part 3: Leadership & Management Skills -- D efining Leadership33 -- Setting Goals to Communicate Your Vision34 -- Involving Employees to Create Buy-In36 -- Determining the Action Steps37 -- Empowering Employees Through Delegating38 -- Recovering and Learning from Mistakes48 -- Part 4: Communication Tools That Build Accountability -- Matching Personality Type57 -- Communicating Win-Win Messages62 -- Giving Strokes to Get Results68 -- Confronting Unacceptable Behavior72 -- Performing a Relationship Audit83 -- Part 5: Follow-up Ideas for Skill Development -- Maintain Your Momentum93 -- Establish an Action Plan94 -- Reward Yourself95 -- Continue to Work at It97 -- Appendix -- Author's Notes on the Case Studies101 -- Author's Suggested Responses to Exercises107 -- Recommended Reading110.".
- 2001095523 title "Accountability : managing for maximum results / Sam R. Lloyd.".
- 2001095523 type "text".