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- 2001273323 alternative "Building and managing a world class IT help desk".
- 2001273323 contributor B8990537.
- 2001273323 created "c2001.".
- 2001273323 date "2001".
- 2001273323 date "c2001.".
- 2001273323 dateCopyrighted "c2001.".
- 2001273323 extent "xvi, 583 p. :".
- 2001273323 identifier "007213237X".
- 2001273323 identifier 2001273323.html.
- 2001273323 identifier 2001273323.html.
- 2001273323 identifier 2001273323.html.
- 2001273323 issued "2001".
- 2001273323 issued "c2001.".
- 2001273323 language "eng".
- 2001273323 publisher "Berkeley, Calif. : Osborne/McGraw-Hill,".
- 2001273323 subject "004/.068/8 21".
- 2001273323 subject "Computer technical support.".
- 2001273323 subject "QA76.9.T43 W66 2001".
- 2001273323 title "Building & managing a world class IT help desk / Bob Wooten.".
- 2001273323 title "Building and managing a world class IT help desk".
- 2001273323 type "text".