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- 2002001916 alternative "Reference librarian.".
- 2002001916 contributor B9191708.
- 2002001916 created "c2002.".
- 2002001916 date "2002".
- 2002001916 date "c2002.".
- 2002001916 dateCopyrighted "c2002.".
- 2002001916 description "Includes bibliographical references and index.".
- 2002001916 extent "303 p. ;".
- 2002001916 identifier "078901730X (alk. paper)".
- 2002001916 identifier "0789017318 (pbk. : alk. paper)".
- 2002001916 identifier 2002001916-d.html.
- 2002001916 issued "2002".
- 2002001916 issued "c2002.".
- 2002001916 language "eng".
- 2002001916 publisher "New York : Haworth Information Press,".
- 2002001916 subject "025.5 21".
- 2002001916 subject "Conflict management.".
- 2002001916 subject "Customer relations.".
- 2002001916 subject "Libraries Public relations.".
- 2002001916 subject "Libraries Security measures.".
- 2002001916 subject "Libraries and community.".
- 2002001916 subject "Public services (Libraries)".
- 2002001916 subject "Z711 .H437 2002".
- 2002001916 title "Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem / Kwasi Sarkodie-Mensah, editor.".
- 2002001916 type "text".