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- 2002005808 contributor B9196263.
- 2002005808 contributor B9196264.
- 2002005808 created "c2002.".
- 2002005808 date "2002".
- 2002005808 date "c2002.".
- 2002005808 dateCopyrighted "c2002.".
- 2002005808 description "Includes bibliographical references and index.".
- 2002005808 description "What is live virtual reference? -- Why offer live virtual reference? -- What are the five models of live virtual reference? -- Planning for live virtual reference -- Gathering information -- Deciding on a staffing model -- Selecting software -- Training -- Launch and marketing -- Evaluating.".
- 2002005808 extent "xiii, 167 p. :".
- 2002005808 identifier "1555704441 (alk. paper)".
- 2002005808 isPartOf "How-to-do-it manuals for librarians ; no. 118".
- 2002005808 isPartOf "How-to-do-it manuals for libraries ; no. 118.".
- 2002005808 issued "2002".
- 2002005808 issued "c2002.".
- 2002005808 language "eng".
- 2002005808 publisher "New York : Neal-Schuman Publishers,".
- 2002005808 subject "025.5/24 21".
- 2002005808 subject "Electronic reference services (Libraries)".
- 2002005808 subject "Internet in library reference services.".
- 2002005808 subject "Z711.47 .M46 2002".
- 2002005808 tableOfContents "What is live virtual reference? -- Why offer live virtual reference? -- What are the five models of live virtual reference? -- Planning for live virtual reference -- Gathering information -- Deciding on a staffing model -- Selecting software -- Training -- Launch and marketing -- Evaluating.".
- 2002005808 title "Starting and operating live virtual reference services : a how-to-do-it manual for librarians / Marc Meola, Sam Stormont.".
- 2002005808 type "text".