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- 2002012680 contributor B9204311.
- 2002012680 created "c2003.".
- 2002012680 date "2003".
- 2002012680 date "c2003.".
- 2002012680 dateCopyrighted "c2003.".
- 2002012680 description "Includes bibliographical references (p. 239-243) and index.".
- 2002012680 description "Introduction : the evolution of an idea -- Part I: IT patterns and tendencies -- Computers have always been difficult -- Learning from a supplier-driven industry, 1950-2000 -- Envisioning a customer-driven industry -- When customers have taken the lead -- Part II: A customer-driven IT industry -- Business attitudes and resources -- Web services and semantic applications -- Where business leadership is needed -- The emerging e-learning value chain -- Consumers and communities -- Government as a source of IT industry value -- Part III: Summary and conclusions -- Implications for IT suppliers and customers.".
- 2002012680 extent "xx, 251 p. :".
- 2002012680 identifier "1578518652 (acid-free)".
- 2002012680 identifier 2002012680.html.
- 2002012680 issued "2003".
- 2002012680 issued "c2003.".
- 2002012680 language "eng".
- 2002012680 publisher "Boston : Harvard Business School Press,".
- 2002012680 subject "338.4/7004 21".
- 2002012680 subject "Business enterprises Technological innovations.".
- 2002012680 subject "HC79.I55 M673 2003".
- 2002012680 subject "Information technology.".
- 2002012680 tableOfContents "Introduction : the evolution of an idea -- Part I: IT patterns and tendencies -- Computers have always been difficult -- Learning from a supplier-driven industry, 1950-2000 -- Envisioning a customer-driven industry -- When customers have taken the lead -- Part II: A customer-driven IT industry -- Business attitudes and resources -- Web services and semantic applications -- Where business leadership is needed -- The emerging e-learning value chain -- Consumers and communities -- Government as a source of IT industry value -- Part III: Summary and conclusions -- Implications for IT suppliers and customers.".
- 2002012680 title "Customer-driven IT : how users are shaping technology industry growth / David Moschella.".
- 2002012680 type "text".