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- 2002021372 contributor B9214189.
- 2002021372 created "2002.".
- 2002021372 date "2002".
- 2002021372 date "2002.".
- 2002021372 dateCopyrighted "2002.".
- 2002021372 extent "viii, 81 p. ;".
- 2002021372 identifier "1557532591".
- 2002021372 identifier 2002021372-d.html.
- 2002021372 issued "2002".
- 2002021372 issued "2002.".
- 2002021372 language "eng".
- 2002021372 publisher "West Lafayette, Ind. : Ichor Business Books,".
- 2002021372 subject "658.8/12 21".
- 2002021372 subject "Customer relations Management.".
- 2002021372 subject "HF5549.12 .T76 2002".
- 2002021372 subject "Supervision of employees.".
- 2002021372 title "The customer call center outback : a frontline supervisor's map to success / Michael D. Trotter.".
- 2002021372 type "text".