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- 2002022192 alternative "EService : new directions in theory and practice".
- 2002022192 contributor B9215104.
- 2002022192 created "c2002.".
- 2002022192 date "2002".
- 2002022192 date "c2002.".
- 2002022192 dateCopyrighted "c2002.".
- 2002022192 description "Includes bibliographical references and index.".
- 2002022192 extent "xii, 336 p. :".
- 2002022192 identifier "0765608065 (hc : alk. paper)".
- 2002022192 issued "2002".
- 2002022192 issued "c2002.".
- 2002022192 language "eng".
- 2002022192 publisher "Armonk, N.Y. : M.E. Sharpe,".
- 2002022192 subject "658.8/4 21".
- 2002022192 subject "Customer services.".
- 2002022192 subject "Electronic commerce.".
- 2002022192 subject "HF5548.32 .E1875 2002".
- 2002022192 title "E-Service : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan.".
- 2002022192 title "EService : new directions in theory and practice".
- 2002022192 type "text".