Matches in Library of Congress for { <http://lccn.loc.gov/2002023965> ?p ?o. }
Showing items 1 to 22 of
22
with 100 items per page.
- 2002023965 contributor B9216986.
- 2002023965 contributor B9216987.
- 2002023965 created "c2003.".
- 2002023965 date "2003".
- 2002023965 date "c2003.".
- 2002023965 dateCopyrighted "c2003.".
- 2002023965 description "Includes bibliographical references and index.".
- 2002023965 extent "xvii, 443 p. :".
- 2002023965 identifier "0071194770 (international ed. : alk. paper)".
- 2002023965 identifier "0072464267 (alk. paper)".
- 2002023965 isPartOf "The McGraw-Hill/Irwin series, Operations and decision sciences".
- 2002023965 issued "2003".
- 2002023965 issued "c2003.".
- 2002023965 language "eng".
- 2002023965 publisher "Boston : McGraw-Hill/Irwin,".
- 2002023965 subject "658 21".
- 2002023965 subject "Customer relations Management.".
- 2002023965 subject "HD9980.5 .D388 2003".
- 2002023965 subject "Service industries Technological innovations Management.".
- 2002023965 subject "Value analysis (Cost control)".
- 2002023965 title "Managing services : using technology to create value / Mark M. Davis, Janelle Heineke.".
- 2002023965 type "text".