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- 2002027419 contributor B9220738.
- 2002027419 created "c2003.".
- 2002027419 date "2003".
- 2002027419 date "c2003.".
- 2002027419 dateCopyrighted "c2003.".
- 2002027419 description "Includes bibliographical references (p. 129-130) and index.".
- 2002027419 extent "xxi, 134 p. :".
- 2002027419 identifier "0130384941".
- 2002027419 issued "2003".
- 2002027419 issued "c2003.".
- 2002027419 language "eng".
- 2002027419 publisher "Upper Saddle River, N.J. : Prentice Hall,".
- 2002027419 subject "363.37/068/5 21".
- 2002027419 subject "Fire departments Management Quality control.".
- 2002027419 subject "Fire extinction Quality control.".
- 2002027419 subject "TH9158 .B775 2003".
- 2002027419 title "Exceeding customer expectations : quality concepts for the fire service / Randy R. Bruegman.".
- 2002027419 type "text".