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- 2002066532 contributor B9236386.
- 2002066532 contributor B9236387.
- 2002066532 created "2002.".
- 2002066532 date "2002".
- 2002066532 date "2002.".
- 2002066532 dateCopyrighted "2002.".
- 2002066532 description "Includes bibliographical references (p. 206) and index.".
- 2002066532 extent "xvi, 219 p. :".
- 2002066532 identifier "0201767376 (pbk. : alk. paper)".
- 2002066532 identifier 2002066532.html.
- 2002066532 isPartOf "IT best practices series".
- 2002066532 issued "2002".
- 2002066532 issued "2002.".
- 2002066532 language "eng".
- 2002066532 publisher "Hillsboro, OR : Intel Press ; Boston, MA : Addison-Wesley,".
- 2002066532 subject "658.4/038 21".
- 2002066532 subject "Information resources management Handbooks, manuals, etc.".
- 2002066532 subject "Information technology Evaluation Handbooks, manuals, etc.".
- 2002066532 subject "Information technology Management Handbooks, manuals, etc.".
- 2002066532 subject "T58.64 .A434 2002".
- 2002066532 title "Building operational excellence : IT people and process best practices / Bruce Allen, Dale Kutnick.".
- 2002066532 type "text".